Support
Need help with Siltop Group Ride? Send a message and include what device you are using, what screen you were on, and what you expected to happen.
Contact
Steve Costantino
SteveCostantino@Gmail.com
Common Help Topics
- If live location is not updating, check Location, Precise Location when available, Background Location, battery saver, Sharing Active, and Map On settings.
- If push notifications are not arriving, check device notification permission and make sure you are signed into the current app account on that device.
- If group riders do not appear, confirm you are in the same group and that each rider has sharing enabled.
- If maps or offline maps do not load, check your network connection and try refreshing the offline map from Profile.
- If you need account help, include the email address used for the account.
Privacy
Read the Privacy Policy for details about account data, location sharing, photos, chat, trail reports, and admin tools. Account deletion information is available on the Account Deletion page.